FAQ
Account
How do I change my password?
Go to profile settings and choose security. If you are not signed in, use forgot password on the sign-in page.
Billing
Where do I find purchases and licenses?
Purchases and licenses are managed in the company area or by Academy admin, depending on role.
Certificate
How is a certificate verified?
Open certificate verification and enter the certificate code or public verification link.
How do I prove the exam answers are unchanged?
The certificate binds a cryptographic hash of the answers (assessmentEvidenceHash) into the TSP-signed evidence. Download the TSP envelope and the public key, and run the standalone offline verifier (Node or .NET) — see tools/README-tsp-offline-verify.md. Export the answer snapshot (requires sign-in and ownership or company admin) and let the tool recompute the hash; if it matches the envelope, the answers are unchanged since signing.
Courses
Where do I find my courses?
Signed-in users find active courses on the dashboard. Company users also see courses assigned by their organization.