Help · Academy guidance

Lexico Academy support

Help center

Find answers in FAQ, search the user manual or send a support ticket.

Contact support

FAQ

Account

How do I change my password?

Go to profile settings and choose security. If you are not signed in, use forgot password on the sign-in page.

Billing

Where do I find purchases and licenses?

Purchases and licenses are managed in the company area or by Academy admin, depending on role.

Certificate

How is a certificate verified?

Open certificate verification and enter the certificate code or public verification link.

Courses

Where do I find my courses?

Signed-in users find active courses on the dashboard. Company users also see courses assigned by their organization.