1. Who is the data controller?
LexiCo AS (registration pending) is the data controller for personal data collected through Lexico Academy. Privacy enquiries go to the contact under § 12.
2. What data do we collect?
We limit ourselves to what is necessary to deliver the training, issue certificates, and improve the service.
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Contact information
Name, email address, optional phone number, and city — used for sign-in, training notifications, and certificate issuance.
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Profile data
Optionally provided education, work experience, and skills — used for personalised learning recommendations and competence presentations.
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Training data
Enrolments, lesson progress, quiz results, and TSP-verified certificates.
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Usage data
Anonymised telemetry (page views, error rates) to detect issues and improve the experience — no cross-site tracking.
3. What we do NOT store
We minimise our data footprint. The following categories never enter our database:
- National identification numbers
- Bank account or card details (payments handled by Stripe)
- Health data or other sensitive personal information
- Full street address (only city is recorded)
- Plain-text passwords — only modern hashes (ASP.NET Identity, PBKDF2)
- Biometric data or behavioural profiling
4. Purpose of processing
We use the data to:
- Deliver compliance training and track your progress through modules and lessons.
- Issue TSP-signed certificates when you complete a learning track.
- Notify you of important regulatory changes that affect training and certificates.
- Improve the service based on anonymised usage data.
5. Legal basis
Processing is based primarily on consent (GDPR art. 6(1)(a)) provided at registration, and on contract (art. 6(1)(b)) for delivery of training and certificates. For corporate customers, the basis may also be legitimate interest (art. 6(1)(f)) for compliance reporting.
6. Your rights
Under GDPR you have the right to:
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Access
the data we hold about you.
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Rectify
data that is incorrect or outdated.
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Erase
all your data ("the right to be forgotten").
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Export
your data in a machine-readable format.
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Withdraw
consent at any time, without affecting the lawfulness of prior processing.
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Complain
to the Norwegian Data Protection Authority if you believe we mishandle data.
7. Information security
We protect data with TLS in transit, AES encryption for sensitive fields at rest, role-based access control, and audit logging of administrative actions. Certificates are hash-chained via TSP for tamper-evidence.
8. Storage and location
All persistent data is stored on servers within the EU/EEA — there is no transfer to the United States or other third countries. Backups are encrypted and also stored within the EU. We adhere to the principle of EU sovereignty.
Retention
Accounts are deleted 30 days after the user's request. Certificates and TSP evidence are retained for 10 years for verifiability. Anonymised telemetry is aggregated after 90 days.
9. Third parties and sub-processors
We use a minimum of sub-processors. All have a data processing agreement (DPA) and operate within the EU/EEA:
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Stripe
payment processing (EU instance, no card data stored with us).
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Resend
transactional email from Lexico Academy.
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Brevo
SMS notifications when the service needs to send short alerts.
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Hetzner (Germany / Finland)
hosting of application and database within the EU/EEA.
10. Cookies
We use only strictly necessary cookies — a session cookie for sign-in and a CSRF token. We set no tracking cookies, no third-party scripts like Google Analytics, and no advertising tracking.
11. Changes to this policy
We may update this policy as the service or regulations evolve. Material changes are communicated by email to registered users at least 30 days before they take effect.
12. Contact
Have questions about privacy or want to exercise your rights? Contact our data protection officer:
Privacy email
privacy@lexico.noSupervisory authority
Norwegian Data Protection Authority — datatilsynet.no