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User manual: messages

How to send, read and reply to messages in Academy.

Last updated: 7. August 2026

Messages

What messages are for

Messages are internal communication in Academy — between you and an instructor, team lead or other users you have access to.

The inbox

  • Unread messages are marked, and the unread count appears in the menu
  • Click a message to read it — it is then marked as read
  • Messages from the same person can be opened as a conversation

Write a new message

  1. Click "New message"
  2. Search for the recipient by name
  3. Fill in the subject and the body
  4. Click "Send"

Reply

  1. Open the message
  2. Click "Reply"
  3. Write your reply and send it

In the conversation view you can send a short reply directly without going through the reply form.

Worth knowing

  • Subject and body are required — empty messages are not sent
  • You can only write to users you are allowed to see
  • Notifications about new messages are controlled in notification settings
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