Participant
User manual: messages
How to send, read and reply to messages in Academy.
Last updated: 7. August 2026
Messages
What messages are for
Messages are internal communication in Academy — between you and an instructor, team lead or other users you have access to.
The inbox
- Unread messages are marked, and the unread count appears in the menu
- Click a message to read it — it is then marked as read
- Messages from the same person can be opened as a conversation
Write a new message
- Click "New message"
- Search for the recipient by name
- Fill in the subject and the body
- Click "Send"
Reply
- Open the message
- Click "Reply"
- Write your reply and send it
In the conversation view you can send a short reply directly without going through the reply form.
Worth knowing
- Subject and body are required — empty messages are not sent
- You can only write to users you are allowed to see
- Notifications about new messages are controlled in notification settings
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